Orders can only be cancelled or put on hold using the support portal provided in the email. We do not handle cancellation via email since it may take time for our agents to see your email. Please use this url to cancel orders: http://verify.thefreedom.store/
If you bought more than one item, the same procedure still applies.
We will not honor cancellation requests unless they go through the portal.
You can contact our support and coordinate a return shipment. And we will refund you the funds as soon as we get the confirmation from our warehouse. Please keep in mind, in most cases your orders cannot be cancelled. We urge you to double check before purchasing any item.